At NexifyWP, your privacy is not just a legal formality — it is a core part of how we build and operate our platform. This Privacy Policy explains clearly and honestly what information we collect, why we collect it, how we use it, and how we protect it.
1. Information We Collect
We collect the minimum information necessary to provide you with a secure and effective WordPress management experience.
- Account Information: When you register for NexifyWP, we collect your name, email address, and account preferences. This information is used to create and maintain your account.
- Website Metadata: To enable site management, we collect information about your connected WordPress sites, including site URLs, PHP versions, WordPress versions, active themes and plugins, and domain expiry details.
- Usage & Activity Data: We collect log data including IP addresses, browser types, login timestamps, and activity within the NexifyWP dashboard. This data is used for security auditing, abuse prevention, and platform improvement.
- Communications: If you contact our support team, we retain those communications to provide better assistance and improve our service.
2. How We Use Your Information
Your information is used strictly to operate and improve the NexifyWP platform:
- To provide and operate the NexifyWP dashboard and all its features.
- To send automated security alerts (login notifications, uptime alerts, domain expiry warnings).
- To monitor performance scores and surface AI-powered insights.
- To facilitate automated backups and asset deployments.
- To improve the platform based on how users interact with it.
- To respond to support inquiries and resolve technical issues.
We do not sell your personal data. We do not use your data for advertising. Your information is used solely to power the service you signed up for.
3. Data Security & Protection
NexifyWP implements industry-standard security measures to protect your data and connected websites.
- No Password Storage: NexifyWP never stores your WordPress admin passwords. All site connections are established using secure, encrypted API keys generated through our lightweight worker plugin.
- Encrypted Communication: All data transfer between your WordPress sites and the NexifyWP dashboard is encrypted via SSL/TLS. All portal communications are transmitted over secure HTTPS connections.
- Access Control: You maintain full control over who has access to your NexifyWP account and which sites each team member can manage. Access can be granted or revoked instantly.
- Security Alerts: We proactively notify you of every login to your NexifyWP portal and every new account created, so you are always aware of who has access to your management environment.
4. Data Retention
We retain your account data for as long as your account remains active. Activity logs and backup metadata are retained for a rolling period to support audit and restore functions.
When you close your account, your data is deleted in accordance with our standard retention schedules.
5. Cookies & Tracking
We use cookies to maintain your login session, remember your preferences, and understand how the platform is being used.
For full details on how we use cookies, please refer to our Cookie Policy.
6. Third-Party Services
NexifyWP integrates with Google PageSpeed API to provide performance scores for your connected sites. This integration is subject to Google's own privacy policies.
We do not share your personal data with third parties for marketing or advertising purposes.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export the personal data we hold about you.
To exercise any of these rights, contact us at support@nexifywp.com and we will respond promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
When we make significant changes, we will notify you via email and update the "Last Updated" date at the top of this page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, we are happy to talk.
Email: support@nexifywp.com